Original
Message
Date: 19-Mar-00 @ 04:20 PM -
Yamaha Tech Support (or not)
steve_hunt
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Ordered myself a Yam A4000 sampler and thought I'd order a CD-RW to go with it. Having heard lots of stories about compatibility I made the mistake of calling their so-called tech support line. A helpful dude told me he'd email a list of compatible drives. He did! 2 drives on the list and both Yamahas...fair enough...a good chance to flog me some more gear. So off I went in search of one. Tried 6 websites of computer-bit sales (Dabs, Simply, Watford, Insight etc...) and neither were available.
So I rang Yamaha sales. Who told me both were obsolete and would I like the newer model?
I rang back tech support and gave them an earful for recommending me an obsolete product to go with a brand new sampler- it's not as if the A4000 has been out a long time! I blew a fuse when he said that it wasn't their fault that it was obsolete because that was the manufacturer's fault (Yamaha!)
Get you act together Yam.